📄 Terms and Conditions – Vaporé Ltd

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1. Age Restriction

You must be 18 years or older to purchase products from Vaporé Ltd. We reserve the right to request proof of age and will not fulfill orders where age verification fails.

2. Product Use Disclaimer

Our products are intended for use by existing smokers or vapers looking for an alternative to traditional tobacco.
They are not suitable for:

• Non-smokers

• Persons under 18

• Pregnant or breastfeeding women

• Individuals with heart conditions or nicotine sensitivity

Vaporé Ltd does not provide medical advice. Use our products at your own discretion and consult a healthcare professional if needed.

3. Orders & Payments

Orders must be placed via our website or in-store. We accept all major debit/credit cards and secure online payments.
Once an order is confirmed, you will receive an email confirmation. Vaporé Ltd reserves the right to cancel any order at our discretion.

4. Delivery

We offer free standard UK delivery on all orders over £40.
Tracked delivery options are available at checkout.
Delivery times are estimates and may vary. We are not liable for delays caused by couriers or external events.

5. Returns & Refunds

You may return unopened and unused items within 14 days of delivery for a full refund.
Due to hygiene regulations, e-liquids and opened items cannot be returned unless faulty.
To initiate a return, contact support at [Insert Email] with your order number.

6. Faulty or Damaged Goods

If your item arrives damaged or develops a fault within the warranty period, please contact us within 7 days.
We will offer a replacement, repair, or refund based on product eligibility.

7. Recurring Orders

Customers may opt in for repeat deliveries. You may pause, cancel, or edit your subscription at any time through your account dashboard or by contacting us.

8. Website Use

You agree not to misuse our site or interfere with its functionality. All content is the property of Vaporé Ltd.
You may not copy, redistribute, or commercially exploit our images, logos, or content without written consent.

9. Liability

Vaporé Ltd shall not be liable for:

• Any misuse of our products

• Delay or failure in delivery beyond our control

• Losses or damage that are not foreseeable

Our total liability shall not exceed the total order value.

10. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time. Updates will be posted on this page.

11. Contact Us

For support, complaints, or general inquiries:
📧 Email: contact@vapore.uk

🔒 Privacy & Safety Policy – Vaporé Ltd​​

1. Your Privacy Matters to Us

At Vaporé Ltd, we take your privacy and safety seriously. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website, place an order, or subscribe to our services.

2. What Information We Collect

When you use our services, we may collect:

• Your full name

• Email address

• Delivery and billing address

• Phone number

• Date of birth (to verify age)

• Payment details (securely processed by trusted third-party providers)

• IP address and browser data (for security and analytics)

3. How We Use Your Data

We only use your data to:

• Process and deliver your orders

• Verify your age to comply with UK law

• Provide customer service and account support

• Send relevant updates and promotional offers (if you opt-in)

• Improve your shopping experience on our site

We do not sell, rent, or trade your data to third parties.

4. Data Storage & Security

All personal data is stored securely using encrypted databases and protected servers.
We only retain your information for as long as necessary for order processing, legal obligations, and customer support.

Your payment information is never stored on our servers. Payments are processed through trusted PCI-DSS compliant providers.

5. Cookies & Tracking

We use cookies to:

• Remember your preferences

• Improve site performance

• Track anonymous usage data

You can adjust your cookie preferences anytime in your browser settings.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [Insert Contact Email].

7. Safety of Minors

We do not knowingly collect data from individuals under 18. If we become aware of such data, it will be deleted immediately.

8. Third-Party Services

Some functions (e.g., payments, shipping) are fulfilled by third-party services. These providers only receive the data necessary to perform their tasks and are obligated to protect your information.

9. Policy Updates

We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy-related concerns or questions:
📧 Email: contact@vapore.uk